The Atlanta Regional Commission posted RFP823 on Oct. 15, seeking a qualified firm with mystery shopping and customer experience expertise to evaluate its Aging and Disability Resource Connection, including the Platform 28 phone system and email contacts. Questions are due Nov. 13 at 3 p.m. and proposals Dec. 29 at 7 p.m. through the ARC Procurement site, where firms must register and be approved first.
Why It Matters for Atlanta Professionals
A public contract open to Atlanta call-center, CX and accessibility-testing firms, with a clear timeline and an official portal.
Source
First reported by Atlanta Regional Commission: Atlanta Regional Commission procurement
Cover: Photo: w_lemay / Flickr, CC0 1.0; map © OpenStreetMap
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